Attention Quicken and Quickbooks Users
Citizens Bank of Ada is migrating to a new online and mobile banking system on March 31st, 2025. This upgrade will require that you make changes to your QuickBooks or Quicken software, so please take action to ensure a smooth transition.
Conversion instructions are available below.
The conversion instructions reference two Action Dates. Please use the dates provided below:
1st Action Date: March 24th, 2025
A data file backup and a final transaction download should be completed by this date. Please make sure to complete the final download before this date since transaction history might not be available after the upgrade.
2nd Action Date: March 31st, 2025
This is the action date for the remaining steps on the conversion instructions. You will complete the deactivate/reactivate of your online banking connection to ensure that you get your current Quicken or QuickBooks accounts set up with the new connection.
Conversion instructions
Intuit aggregation services may be interrupted for up to 5 business days. Users are encouraged to download a QFX/QBO file during this outage. The following services may not work during the outage:
- Quicken Win/Mac Express Web Connect
- QuickBooks Online Express Web Connect
Please carefully review your downloaded transactions after completing the migration instructions to ensure no transactions were duplicated or missed on the register.
If you are experiencing any issues with any of the conversion instructions, please contact Quicken Support or QuickBooks Support for assistance.
If you have any questions about this migration, please contact us at 580.332.6100 or at info@citizensada.bank